Bitkern LITE – Simple. Efficient. Your Entry into Bitcoin Mining.

Bitkern LITE can be purchased through the Bitkern website. After selecting your desired miner and confirming and paying for the purchase, the hardware will be installed and activated. Explore Products

After payment is received, the mining hardware will be installed and activated usually within 24 hours.

Payments can be made in USD via PayPal or credit card. Additionally, Bitkern offers the option to pay with BTC or USDT.

Yes, customers can purchase multiple miners and run them simultaneously in one of our data centers.

It is not possible to purchase servers without hosting services. Likewise, purchasing hosting services for servers not acquired through Bitkern is also not permitted. Please refer to our Terms and Conditions for further details.

The distinction between purchasing as a private customer or as a business has tax-related implications on the invoicing issued by Bitkern. Therefore, an appropriate verification is performed during the purchase process. Bitkern positions itself as a professional partner for the acquisition of hardware and provision of hosting services. Bitkern explicitly advises that the tax implications arising from operating miners should be individually reviewed by the buyer, potentially with the assistance of a tax advisor.

Bitkern is not only providing the purchased mining hardware to the customers, but a package of services that includes the sale of mining hardware, its installation and operation in the data center, and connection of the mining hardware to a mining pool (operated by a third party), maintenance of the mining hardware, support of the customer and repair services.

The hosting service begins once the mining hardware has been installed at the data center and continues for a period of 36 months.

Yes. After the initial 36 months, the customer may extend the hosting service by 12 months. Please note that in this extended hosting period, different fees may apply. Bitkern will provide written notice of the revised terms, and applicable costs to the customer at least 30 days prior to the expiry of the initial term.

No, the customer does not have the right to terminate the hosting services prematurely. If mining crypto-assets using the customer's mining hardware is nonprofitable for a continuous period of 3 months or an operator of a data center terminates their agreement with Bitkern or is no longer able to provide the agreed services to Bitkern, Bitkern and the customer have the right to terminate the hosting service for good cause and with immediate effect.

At the end of the term, or in the event of termination for good cause and upon the customer's explicit request, the mining hardware will be shipped to the customer's domicile. The shipping is performed at market-standard costs including a handling fee, which is borne by the customer. Additional costs for importing the hardware (import sales tax, customs duties, and other handling fees, etc.) are also borne by the customer.

After the term, the customer is responsible for removing the mining hardware at his or her own expense. If not removed within three months, Bitkern may dispose of the hardware at its sole discretion. In such a case, Bitkern is not liable for any claims or damages arising from the disposal of the customer's mining hardware.

Mining earnings are recorded daily and displayed in Bitcoin through the Bitkern LITE dashboard.

When you operate a miner with Bitkern, you pay a hosting fee based on how much electricity your miner uses. Bitkern offers two electricity tariffs to help keep mining profitable, even if market conditions change. This price per kilowatt-hour (kWh) stays fixed for the first 36 months. After this period of time, Bitkern may adjust it to match current market rates. The hosting fees are automatically deducted from your mining earnings.

Bitkern does not guarantee fixed profits, as mining earnings depend on factors like the Bitcoin price and mining difficulty, which are beyond Bitkern's control.

If operation of the mining hardware under hosting rate A is no longer profitable, Bitkern has the right to reduce the uptime of the mining hardware and switch from hosting rate A to hosting rate B.

If the customer's mining hardware does not generate profits over an uninterrupted period of 3 months (i.e., mining revenues minus hosting fees), both Bitkern and the customer have the right to terminate the contract with immediate effect.

Customers are not permitted to sell or otherwise dispose of the mining hardware during the hosting term without prior written notification to Bitkern.

Bitkern provides a 99 % uptime guarantee for the first 36 months. In the event of a miner failure, it will be immediately repaired or temporarily replaced by a Bitkern miner, ensuring there are no interruptions.

No, Bitkern takes care of all maintenance, repairs, and software updates for the entire duration of the contract.

Bitkern offers an extended 36-month warranty on the mining hardware the customer has purchased. This means that Bitkern covers all costs for any necessary repairs. Events of force majeure are excluded.

Customers are permitted to access their mining hardware upon request, provided such access is coordinated with Bitkern and complies with the operational and security protocols of the data center. Access does not imply the right of use of a specific property or physical area; hence no real estate related services are being offered. In addition, each customer can monitor their hardware and the coins mined with it at any time via a personal dashboard.

Bitkern offers customers access to a personalized dashboard by logging in on the website using their account. The dashboard enables management of the hosting services; customers can monitor the mining performance, including hash rate, uptime, and accumulated rewards. To create an account and access the dashboard, customers must meet the following eligibility criteria: (a) be at least 18 years of age; (b) have the legal capacity to enter into binding contracts under applicable law; (c) complete the registration process on the website by providing accurate and complete information; (d) agree to Bitkern’s terms during registration; (e) ensure that mined crypto-assets are collected to a wallet address solely controlled by the customer; (f) purchase the mining hardware in their own name and for their own account.

Bitkern is an experienced provider with professional infrastructure and the highest security standards. The mining hardware is installed and activated in secured data centers with continuous monitoring. However, mining is subject to market fluctuations, regulatory changes, and increasing mining difficulty, so guaranteed earnings or returns cannot be assured.

You can check your mining earnings at any time in your customer account. If you don't request an immediate transfer of your BTC, the balance will simply remain in your account and is available whenever you need it.

Bitkern cannot guarantee that mining hardware is insured at all locations. Events such as theft, fire, or other unforeseen damages are considered force majeure, over which Bitkern has no control. Customers should be aware of these risks.

Support can be reached via the customer dashboard or email. Customers receive professional assistance with any questions or issues.

Bitkern does not provide custody and administration of crypto-assets on behalf of customers. Clients are solely responsible for the independent custody and safekeeping of their crypto-assets. The mining process involves inherent risks, including potential fluctuations in values of crypto-assets, regulatory changes, variable network fees outside of Bitkern's control, changes in blockchain algorithms and increases in mining difficulty, which may impact the effectiveness of mining. Customers fully acknowledge that they bear the full risk to whether and to what extent the mining activities result in a profit or loss. Furthermore, Bitkern is not liable for any disruptions caused by events beyond its control, such as natural disasters, government actions, or major technological failures or regulatory changes.

No. Bitkern does not hold Bitcoin for customers. Bitkern has no access to the customer’s private key, therefore custody of crypto-assets by Bitkern is not provided.

As a rule, access to the hardware is not possible for IT security and safety reasons. However, customers are provided with full transparency regarding their hardware and earnings via a dashboard and can make individual settings.